Brilliant AI

Every feature answers a question you already ask

Where does the money go? Which marketing pays? Who's replying while you're on the tools? Three pillars and one workspace, built around the questions that keep owners up at night.

Pillar one - autonomy

Who's answering while you're on the tools?

Autonomy: routine work runs, you keep the controls

A named AI team does the repetitive work - drafting replies, chasing quotes, sending reminders, keeping records straight - and waits for your yes at the moments that matter.

The approvals queue: a drafted customer reply waiting for a yes

Enquiries arrive while you're mid-job - and some slip through.

A team with names and jobs

Each agent owns a role - replies, follow-ups, content, admin - works it around the clock, and signs what it does, so you always know who did what.

You'd hand more over if you could trust what goes out.

Approval gates by default

Anything customer-facing waits in the approvals queue as a finished draft. Approve, reject or revise - nothing sends without your OK.

"What did it do while I wasn't looking?"

An activity ledger with undo

Every action lands in a log you can read - and reverse. Approved something by mistake? Undo it from the ledger.

Follow-ups and reminders only happen when you remember.

Automations for the drumbeat work

Quote follow-ups, visit reminders, review requests and win-back nudges run on their own - you set how much runs automatically.

Nobody else knows how you like things done.

It learns your business - and takes corrections

What the team learns is written down where you can see it. Correct anything, and the correction becomes the truth it works from.

Pillar two - business analytics

Ever wondered where the money actually goes?

Business analytics: your numbers, in plain English

Most owners steer by the bank balance because everything else needs an accountant to read. This pillar exists to show you clearly - the handful of numbers that matter, explained like a person would.

The business scoreboard: money in, growth, margins and trends

You check the bank balance to know how the month went.

The scoreboard

Ten headline numbers - money in, growth, margins, repeat monthly money, job value, customer worth, customers lost, money owed - each with its trend.

Dashboards you'd need a course to read.

The full breakdown

Every number we track, explained in plain English with the source shown behind it. No mystery metrics.

You change something - and never find out if it worked.

What changed, and what it did

Price rises, new automations, campaigns - each is marked on your trend line with the measured movement around it.

"Am I doing well... for a business like mine?"

Honest comparisons

Where you stand against similar businesses in your trade, number by number - ahead, behind, and what would move each score.

A busy month that somehow left nothing behind.

Jobs & profit

Log a job in seconds - what you did, what it cost, what you charged - and the margin is worked out per job, so you learn which work actually pays.

Pillar three - marketing analytics

Ever wondered which marketing actually pays?

Marketing analytics: which channels bring paying customers

Money goes into marketing and something comes back - but which pound did the work? This pillar runs your marketing like a department and reports it like an employee.

The marketing scoreboard: leads, cost per lead and cost to win a customer

Spend goes out; you can't see what comes back.

The marketing scoreboard

New leads, cost per lead, cost to win a customer, worth versus cost, quotes you win - the ten numbers that say whether marketing is working.

Content only happens in the quiet weeks.

The studios

Content, copy, search, ads, social and outreach each have a studio where work is produced, scheduled and measured - drafts arrive ready for your yes.

"Do more marketing" - but what, first?

A growth strategist

It reads where you are across the whole business and tells you the one move that makes the biggest difference right now - plus what's working and what to steer clear of.

Customers ask AI assistants now. Do you show up?

Found in search - old and new

Your visibility is tracked and worked on for classic search and for the AI assistants people increasingly ask instead.

Waiting for the phone to ring isn't a pipeline.

A prospecting desk

It finds and qualifies likely customers for your trade and keeps the pipeline stocked - new prospects land straight on your deals board.

And the day-to-day tools, all in one login

Each one starts from a moment every owner knows - and works out of the box with the tools you already use.

"Where did that lead from last Tuesday go?"

Customers & deals

Every contact and deal on one pipeline board, wherever they came in from - one click opens the full record.

Five apps, one lost conversation.

One inbox

Calls, texts, emails and website chats in a single stream, with drafts ready when a reply needs you.

Phone tag to book a twenty-minute visit.

Calendar & bookings

Customers pick a slot themselves; reminders go out the day before, automatically.

Great meeting - nobody wrote it down.

Meetings

Meetings become notes and follow-up actions you approve, with prep briefs before the important ones.

Busy all month, nothing left over.

Jobs & profit

Say what you did, what it cost, what you charged - margin per job, worked out for you.

Chasing money feels awkward, so it waits.

Get paid

Invoices go out when the job's done; late payers get chased politely until it's settled.

Happy customers, empty review page.

Reviews

The ask goes out after every good job, at the moment they're most likely to say yes.

Website visitors leave without saying hello.

Website chat

A chat on your site that answers properly, captures the enquiry and books the next step.

You want the control without the workload.

Approvals

Everything your team wants to send or do, waiting as finished drafts for your OK.

"What happened while I was off?"

Activity

The reversible record of everything done in your name.

The certificate is... on the van laptop, maybe.

Documents

Job sheets, certificates and paperwork, filed against the right job and findable.

Ideas scribbled where you'll never look again.

My notes

Your own scratchpad, next to everything else - readable by your team if you allow it.

The plan lives in your head - and only there.

Strategy brain

The living picture of your business - goals, facts, plans - that every agent works from.

You keep correcting the same mistake.

Learnings

What your team has learned, written down - correct anything once and it sticks.

Page two of search might as well be nowhere.

Blog & being found

Articles written for your trade and area, published on a schedule, tuned for search old and new.

You find out about problems too late.

Owner briefs

A short, honest brief in your inbox - what happened, what's stuck, what needs your yes.

"We do it differently here."

Custom workflows

Your own repeatable processes, run your way, every time.

It has to work with what you already use.

Connections

Your calendar, inbox, accounts and socials connect in minutes - out of the box, no migration project.

Nothing sends without your OKEvery action logged and reversibleUK / EU data residencyCancel any time

See it working on your business.

Pick your plan, connect your tools, and the first drafts are waiting for your OK today.

Pick your plan and your AI team starts today.